Privacy Policy

One Creative Web .com ("Company," "we," "our," or "us") is dedicated to protecting your privacy and personal data. This Privacy Policy details how we collect, use, disclose, and safeguard your information when you visit onecreativeweb.com or engage us for web development, design, and digital agency services.

We adhere to the fundamental principle of data minimization: we only collect information necessary to provide high-quality services, respond to project inquiries, and ensure website security and performance.

By using our website or submitting information through our contact and quote forms, you consent to the practices described in this Privacy Policy.

Personal Information You Provide Directly: When you fill out our contact form, request a project quote, or email us, you may provide your name, business email address, company name, phone number, project budget range, and project specifications.

Client Project Materials: In the course of building your custom website or web application, you may share brand assets, text copy, imagery, API keys, or technical specifications. These materials are treated with strict confidentiality.

Technical & Device Data: When you browse our site, our servers automatically log technical metadata including IP addresses, browser types, operating systems, referring URLs, pages viewed, and access timestamps.

We do NOT collect sensitive personal data such as social security numbers, medical records, or biometric information.

To Respond & Provide Quotes: Delivering customized consultations, scoping proposals, and responding to inquiries submitted through our website.

To Deliver Services: Designing, developing, testing, deploying, and supporting custom websites, e-commerce stores, and web applications.

To Communicate: Sending project updates, invoices, milestone reviews, and customer service notices.

To Maintain Security & Performance: Monitoring website traffic for malicious activity, DDoS prevention, debugging technical errors, and optimizing page load speeds.

We never sell, rent, or trade your personal information to third-party data brokers or marketing list aggregators.

Essential Cookies: Required for core site functionality, including remembering your dark/light theme preference and maintaining session integrity.

Cookie Preference Storage: We store your cookie consent preferences in local browser storage ("cwi-cookie-consent") so you are not repeatedly prompted.

Analytics & Performance: We may use lightweight, privacy-focused analytics to evaluate visitor trends, high-performing service pages, and mobile responsiveness. You can decline optional cookies at any time via our Cookie Preferences banner.

You can also control or delete cookies through your browser settings. Note that disabling essential cookies may affect visual display preferences.

We partner with reputable infrastructure providers to operate our business securely:

• Hosting & CDN Infrastructure: Fast, secure edge delivery via providers such as Vercel and Cloudflare.

• Email & Communication Routing: Secure transactional email delivery for inquiry routing and client correspondence.

• Payment Processing: For invoice settlement, transactions are processed securely through certified PCI-compliant gateways (such as Stripe). We do not store credit card numbers on our servers.

All third-party vendors are contractually bound to maintain rigorous data privacy standards and process data solely on our instructions.

We employ robust administrative, technical, and physical safeguards to protect personal information against unauthorized access, destruction, loss, or alteration.

All web traffic is transmitted via HTTPS with modern Transport Layer Security (TLS/SSL) encryption.

Internal access to project credentials and client materials is restricted on a strict need-to-know basis and protected by multi-factor authentication (MFA).

We retain inquiry information and project records only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal accounting obligations, or maintain active client relationships.

If you request deletion of your information, we will securely purge your personal records from our active systems, except where retention is legally required (e.g., tax receipts or signed contracts).

Regardless of your location, you have meaningful rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.

• Right to Rectification: Request correction of inaccurate or incomplete records.

• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data from our databases.

• Right to Opt-Out: Decline optional cookies or unsubscribe from any communication updates at any time.

To exercise any of these rights, email us at hello@onecreativeweb.com and we will respond promptly within thirty (30) days.

California Residents: Under the California Consumer Privacy Act (CCPA/CPRA), California residents have specific rights regarding disclosure, deletion, and non-discrimination. We confirm that One Creative Web .com does not sell personal information or share personal information for cross-context behavioral advertising.

European Economic Area (EEA) & UK Residents: Under the General Data Protection Regulation (GDPR), we process data under lawful bases including contract fulfillment (responding to project requests), legitimate interests (site security and optimization), and explicit consent (opt-in cookies).

Our website and services are intended exclusively for adults, businesses, and professionals. We do not knowingly collect personal information from children under the age of 16. If we become aware that an individual under 16 has submitted personal data, we will immediately delete it.

We may periodically update this Privacy Policy to reflect changes in our legal obligations, service offerings, or security practices.

When changes are published, the "Last Updated" date at the top of this page will be revised. We encourage you to review this policy periodically.