Terms of Service

By accessing our website (onecreativeweb.com) or engaging One Creative Web .com ("Company," "we," "our," or "us") for web development, design, maintenance, or consulting services, you agree to be bound by these Terms of Service.

If you are entering into this agreement on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms.

If you do not agree to all terms and conditions set forth herein, you must immediately discontinue use of our site and services.

One Creative Web .com provides custom web development, e-commerce solutions, web applications, responsive UI/UX design, performance optimization, and related digital services.

All client projects are governed by an individual Statement of Work (SOW), project quote, or formal proposal detailing project deliverables, milestones, technical specifications, and delivery timelines.

Any modification, feature request, or change in project scope outside of the agreed SOW requires written mutual approval and may be subject to additional fees or adjusted delivery timelines ("Change Orders").

Project pricing is specified in the applicable proposal. Unless agreed otherwise in writing, fixed-price projects require an initial deposit (typically 50%) prior to project kickoff, with remaining payments tied to agreed milestones and final launch.

Invoices are due upon receipt or within the net payment terms specified on the invoice (typically 14 calendar days). Late payments may incur a finance charge of 1.5% per month or the maximum rate permitted by law.

Final website files, database credentials, server deployments, and domain transfers will be released upon receipt of full payment of all outstanding invoices.

Client Ownership: Upon receipt of full and final payment, you own all rights, title, and interest in the custom code, custom graphics, and unique design layouts created specifically for your project.

Pre-Existing & Open-Source Tools: Code libraries, frameworks (such as React, Vite, TailwindCSS), open-source packages, and reusable proprietary agency utilities remain the property of their respective owners or licensors, granted to you under standard perpetual, non-exclusive license terms.

Portfolio Rights: One Creative Web .com retains the right to display completed project screenshots, design previews, and links in our portfolio, case studies, and marketing materials, unless a formal Non-Disclosure Agreement (NDA) specifies otherwise.

Timely Deliverables: You agree to provide all required text, images, brand guidelines, API credentials, and third-party account access needed to complete the project in a timely manner.

Copyright & Legal Compliance: You warrant that all content, logos, artwork, audio, and trademarks provided to us are either owned by you or that you possess full legal authorization to use them.

Delays: Project timelines depend heavily on prompt feedback. Delays of more than 30 business days without communication may result in project archiving or rescheduling fees.

Included Revisions: Each milestone includes a designated number of review rounds (typically 2 to 3 iterations) within the defined project scope.

Acceptance Period: Upon milestone completion or staging site presentation, you will have ten (10) business days to test and provide written feedback. If no feedback or punch-list items are submitted within this period, deliverables are deemed accepted.

Third-Party Providers: We frequently integrate external APIs, payment gateways (such as Stripe), hosting platforms (such as Vercel, AWS, Cloudflare), and plugins. We are not liable for outages, policy shifts, pricing changes, or disruptions caused by external third-party providers.

Post-Launch Warranty: We provide a 30-day bug-fix warranty following production deployment covering defects or regressions in custom code authored by us. Ongoing maintenance, security patches, and feature updates require an active maintenance agreement.

Services are provided on an "as is" and "as available" basis. While we adhere to industry best practices in web architecture, accessibility, and cybersecurity, we make no guarantees of specific search engine rankings, sales volumes, or uninterrupted site operation.

To the fullest extent permitted by law, One Creative Web .com shall not be liable for any indirect, incidental, consequential, special, or punitive damages (including lost profits, lost revenue, or data loss) arising out of or related to our services.

Our aggregate liability for any and all claims related to a project shall not exceed the total fees actually paid by you to One Creative Web .com for that specific project during the six (6) months preceding the claim.

Either party may terminate an active project upon written notice if the other party breaches a material term and fails to cure such breach within fourteen (14) days.

In the event of early termination, you will be invoiced for all work performed and billable hours incurred up to the effective termination date. Pre-paid deposits for unperformed work will be refunded pro-rata, minus non-refundable third-party licensing expenses.

These Terms of Service and any project disputes shall be governed by and construed in accordance with the laws of the State of South Carolina, United States, without regard to conflict of law principles.

Any legal action or proceeding arising out of or relating to these Terms shall be instituted exclusively in the state or federal courts located in Charleston County, South Carolina.